Gambling Commission Auditing

Gambling Commission Auditing is a mandatory process for remote gambling operators in the UK, designed to ensure compliance with stringent information security Standards. As part of the Commission’s testing strategy, licensees are required to undergo an annual third-party security audit against specific sections of the ISO 27001 Standard.

This audit focuses on critical systems that handle sensitive customer data, including:

Systems that store or process payment details, authentication credentials and account balances.
Systems that generate or process random numbers for games or virtual events.
Systems that record gambling outcomes or current states.
Communication networks transmitting sensitive information.

Operators must submit audit reports to the Gambling Commission annually, or when major non-conformities are identified. While full ISO 27001 certification is not mandatory, many operators choose to pursue it to streamline compliance and demonstrate robust security practices.

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How it can make a difference to your organisation

Tailored Compliance with Gambling Commission Requirements

By aligning our ISO 27001 auditing process with the specific sections mandated by the Gambling Commission, we can ensure your audit meets all regulatory expectations

Expert-Led Security Assessments

Bring clarity and precision to your security evaluation, identify risks and address them effectively

Streamlined documentation and reporting

Our structured approach simplifies the preparation of audit documentation, making it easier to submit reports to the Gambling Commission and respond to any queries or findings

Reduced Risk of Non-Compliance

Proactively identifying gaps and weaknesses in your systems helps you avoid costly penalties, reputational damage, or interruptions to your gambling operations

Enhanced Data Protection and Trust

Following ISO 27001 best practices not only satisfies regulatory requirements but also strengthens your overall data security posture, building trust with customers and stakeholders

Customer satisfaction

By showing your commitment to improving information security practices, you will help to improve customer and stakeholder confidence in your organisation

Our Gambling Commission Auditing process

Scoping and Planning

We begin by identifying the systems and controls relevant to the Gambling Commission’s testing strategy. This includes defining the audit scope based on ISO 27001 requirements and your operational environment.

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Gap Analysis

We compare your current processes against information security best practice

ISO 27001 Gap analysis

Independent Audit

A formal third-party audit is carried out by our certified professionals, focusing on the systems specified by the Gambling Commission. We ensure the audit meets regulatory expectations and is documented thoroughly

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Reporting & Support

You receive a comprehensive audit compliance statement suitable for submission to the Gambling Commission. We also offer post-audit support to help you resolve any issues and maintain ongoing compliance

Managed compliance service

Why choose Teamwork IMS?

Experienced Professionals

Teamwork IMS is a leading provider of Compliance and Sustainability solutions to a wide range of business sectors worldwide. Our solutions support compliance, expedite ISO certification, promote sustainability and drive improvement initiatives. Our team of professionals includes MBCI, GDPR, ISEP, ESOS and ISO Lead Assessor, CMIOSH, CISSP, PCI Security Standards Council QSA qualified consultants.

Multi-disciplinary team

Our knowledge and experience across a broad base of management and technical Standards make us uniquely equipped to help organisations to develop an information security management system and integrate with existing management systems to achieve significant savings and efficiencies.

Part of your business

The continued success of both the project delivery and maintenance phases of our Compliance and Sustainability programmes is built on two key principles:

– The exceptional insight of our consultants, who consistently go beyond the Standards and services to identify, define, and align with the core business drivers that truly matter to our clients
– Our unique ability to integrate effortlessly with our clients’ teams, fostering collaboration and trust, and becoming a valued extension of their operations.

Global credentials

We have developed and led IAF National accredited ISO as well as other Standard and compliance-based service improvement programmes for private and public-sector organisations across an international client base.

Have you considered multiple Standards?

Save time and money by implementing Standards in parallel
Create an effective integrated management system and avoid duplication
Become globally recognised for best practices with multiple Standards
Add value to your business and strengthen your sales proposition
Gain a long-term compliance partner with our passionate consultants
Protect your business from threats by complying with all relevant Standards

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Related Standards

Frequently asked questions

What is a Gambling Commission audit?

A Gambling Commission audit is a mandatory annual security assessment for remote gambling operators in the UK. It ensures compliance with specific sections of the ISO 27001 Standard, focusing on systems that handle sensitive customer data and gambling outcomes.

Do I need full ISO 27001 certification to pass the audit?

No, full certification is not required. However, the audit must be conducted by an independent third party and cover the relevant ISO 27001 controls outlined in the Gambling Commission’s testing strategy.

What systems are included in the audit scope?

The audit typically covers systems that:

Store or process customer payment data and credentials
Generate or process random numbers for games
Record gambling outcomes or current states
Transmit sensitive information across networks

Do I still need a Gambling Commission audit if I already have ISO 27001 certification?

Yes. Even if your organisation is ISO 27001 certified, the Gambling Commission still requires an annual third-party audit specifically aligned with its testing strategy. This audit must focus on particular systems and controls outlined by the Commission, which may not be fully covered in a general ISO 27001 certification audit. Teamwork IMS ensures your audit meets these targeted requirements while leveraging your existing certification to streamline the process.

What happens if I fail the audit?

If major non-conformities are found, you may need to submit the audit report to the Gambling Commission and take corrective actions. Teamwork IMS offers post-audit support to help you resolve issues and maintain compliance.